When will my order ship?
Our products ship within 3-5 business days after the 1-2 business days for processing (business days do not include weekends or holidays).
**Please note, shipping times are subject to change due to card validation. Shopstyr reserves the right to delay shipment or cancel any order suspected of fraud or unauthorized activity.
Processing time after placing an order.
For all orders, please allow 1-2 business days to process your orders before it is shipped. Please allow additional time for processing, shipping and delivery of your order during peak seasons.
How do I track the delivery of my order?
Yay, you are so close to receiving your order! Once your order ships, you will receive a shipping confirmation via email with a tracking number.
Please be patient as it can sometimes take a few days after your order ships to issue the tracking number.
If you have an account with us, you can also access the tracking number for your order there, once it becomes available. You can locate this information under your Account Details, where your full order history is accessible.
My packaging says delivered, but I didn't receive it.
Sometimes the postal service tracking information can be incorrect, and packages are marked as delivered before they actually arrive – oops! Your package will most likely be delivered within a few days, but it’s great to check with your local post office for more information in the meantime!
The postal service says my package is undeliverable. What happens now?
Oh no! If your package is determined to be undeliverable by the postal service, it will be returned to us. Once we physically receive your package and confirm that it was undeliverable, we will reship to you as quickly as possible.
I successfully placed my order but, the status shows as "unfulfilled" on my account.
No need to worry, unfulfilled just means your order is processing and has not yet shipped! Once your order ships, it will be marked as Fulfilled/Shipped. You will receive a shipping confirmation via email with a tracking number once this happens!
Do you offer overnight delivery?
We do not currently offer overnight shipping. We apologize for the inconvenience!
Delivery and Return delays.
We do our very best to process and ship your order as quickly as possible, however once your order is transferred to the postal service, it may encounter delays during its journey to you. The same is true for orders determined to be undeliverable by the postal service and returned to us. Unfortunately, we can only view the same information that you can via your order’s tracking number.
Please allow our full shipping times to pass before reaching out to our Customer Care team! Shipping takes business days.
If your order is traveling beyond these time frames, please contact our Customer Care team by clicking HERE with your order number and tracking information so that we may assist you further.
What should I do if my order hasn't been delivered yet?
We’re so excited for you to receive your order! Shipping takes business days. Please note that business days do not include weekends or holidays! We recommend reaching out to the postal service and/or your local post office for more information on the status of your order.
If your order has exceeded typical shipping times, please contact our Customer Care team by clicking HERE with your order number and tracking information so that we may assist you further.
Can I have my order delivered to a PO Box address?
Yes! We do deliver to PO Boxes.
Do you ship to APO addresses?
Yes! Please follow these rules or your package might not make it!
- Write out the service member’s full name in the name field. Be sure to include their Unit as well on Address Line 1.
The city field will need to be one of the following abbreviations set forth by the Military:
- APO: Army Post Office
- FPO: Fleet Post Office
The Region field for your order needs to be assigned a “state code,” which is categorized by the following abbreviations:
- AA: Armed Forces Central and South Americas (Armed Forces Americas)
- AP: Armed Forces Pacific
- AE: Armed Forces Europe (including-Canada, Middle East, and Africa)
- Set the country as the United States, as these addresses are considered part of the U.S.